We offer free shipping on orders over PHP 2,000. Standard shipping typically takes 3-5 business days, while express shipping is available for 1-2 business day delivery. All orders are tracked and you'll receive a tracking number via email.

We offer a 14-day return policy on most items. To initiate a return, please contact our customer service team with your order number. Once approved, we'll provide you with a prepaid return label. Refunds are processed within 5-7 business days after we receive your return.

We accept all major credit cards (Visa, Mastercard, American Express) via PayPal, bank transfers, GCash/PayMaya, and various local payment methods. All transactions are secure and encrypted to protect your information.

Once your order ships, you'll receive an email with a tracking number and a link to track your package in real-time. You can also log into your account and view your order status at any time.